![]() When a gruff business manager and family man, Wes Kingsley, visited SeaWorld, he marveled at the ability of the trainers to lead huge killer whales in performing acrobatic leaps and dives. ![]() Written with top SeaWorld trainers, Whale Done! explores how positive reinforcement techniques used with killer whales can have a dramatic effect on our human relationships both at work, and at home. If Ken Blanchard had to choose just one thing to teach about for the rest of his life, he has no doubt that "catching people doing things right" would be his lasting message.
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